TECHNICAL MANAGER

General information:

The Eastgate Theatre and Arts Centre is an independent, community-based venue with a flexible 200-seat auditorium for live performances and cinema screenings, a studio for classes, workshops, and small-scale events, and a licensed café. The Eastgate is run by a small staffteam, ably supported by many local volunteers.

There is an annual events programme of around 120 live performances and 100 film screenings,alongside a participation programme offering a wide range of creative classes for all ages and abilities each week. The events programme comprises internationally acclaimed artists and national companies touring throughout Scotland, together with locally-produced work by community organisations, artists and practitioners. The Eastgate also devises a variety of small festivals, special events, and community projects each year, and contributes to other creative initiatives across the Scottish Borders.

Role and Responsibilities:

The Technical Manager is one of the key roles within the Eastgate’s small staff team, and carries principal responsibility for all technical facilities at the Eastgate, for the theatre’s interface with visiting companies and artists, and for ensuring a safe, efficient and tidy environment for everyone working in the building.

Main aims:

  • Maintain and develop the technical facilities of the Eastgate..
  • Ensure the efficient management of the theatre’s facilities, and provide a safe, tidy and welcoming working environment.
  • Support the Eastgate’s theatre team in developing a varied and high quality schedule of events throughout the year.
  • Advise on relevant technical or building expenditure, and manage consequent costs withinagreed budgets.

Main technical responsibilities:

  • Liaise in advance with visiting companies in order to agree their requirements and confirmarrangements for performance/s.
  • Work with visiting companies for pre-rigs, get-ins, focusing and plotting, rehearsals and sound checks, and to run and get out shows – all in accordance with good working practice.
  • Advise local amateur and semi-professional groups about technical options and approaches, and support them through development and rehearsal stages if necessary as well as during final performance/s.
  • Source special equipment not held in theatre stock as required by visiting companies, recording its use and notifying the Business Manager of costs involved.
  • Advise the Programme Manager if specialist skills are required for particular events, and suggestsources of expertise.
  • Manage the theatre’s regular maintenance programme for stage and other mechanical,electrical or digital equipment, utilities and services.
  • Manage any casual technical staff (whether paid or volunteer) and support their training anddevelopment where appropriate.
  • Carry out risk assessments when required by the Programme Manager, and take steps to ensure that all statutory regulations in relation to the safe operation of the theatre’s ancillary areas areadhered to by all members of staff, volunteers, and visitors.

General duties:

  • Meet and greet customers in a friendly and helpful fashion, and ensure a high standard of customer care at all times.
  • Maintain an up to date knowledge of all theatre events, activities and facilities.
  • Ensure good knowledge of health and safety regulations, and undertake training when required.
  • Take part in regular fire drills and evacuation practices.
  • Look after keys, stock and property, and ensure that the security of the theatre and its customers is maintained at all times.
  • Adhere to the Eastgate Theatre’s policies and guidelines.
  • Attend staff meetings as and when required.

Person specification:

Essential:

  • At least two years’ experience of working in a technical environment
  • Extensive experience of technical services in a live events venue
  • Experience of operating theatre lighting, including rigging, focusing, and use of lighting effects
  • Experience of programming and operating lighting desks
  • Experience of setting up microphones, monitors and speakers, and balancing live and recorded sound
  • Experience of programming and operating sound desks
  • Knowledge of AV set up and operation
  • Good ICT skills and ability to learn new systems
  • Knowledge of health and safety regulations within a live events environment
  • Knowledge of fire regulations within a live events environment
  • A professional approach, and the ability to remain calm under pressure
  • Good team working skills, as well as the ability to work independently and use initiative
  • Ability to prioritise effectively

Desirable:

  • Experience of problem solving within a live events environment
  • Experience of training and/or supporting technical trainees and/or volunteers
  • Understanding of building management and maintenance
  • Experience of budget management
  • Effective time management skills
  • An interest in creative work, and its impact on individuals, communities and localities
  • Familiarity with Scottish arts and culture

Terms and conditions:

This is a full-time post, reporting to the Programme Manager. The post involves a working week of 35 hours (excluding meal breaks), generally scheduled flexibly across five days out of seven.

Shifts are planned in relation to the performance schedule, and the working week therefore includes evenings and some weekends (generally Saturdays). Annual leave amounts to 20 days plus another 10 days in lieu of public holidays (since the venue may be open on these dates).

The Eastgate Theatre is committed to equal opportunities and supports family friendly policies.

Download the application form:

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